Data Retention & Security Policy
1. What Data We Collect
- Personal info: Name, email, selected agency, profile details
- Usage data: Sections visited, performance in mock tests
- Uploaded files: Profile photo, screenshots
2. How Long We Keep Data
- We retain user data as long as your account is active.
- Inactive accounts may be deleted after 12 months of no use.
- Users can request account deletion at any time via fit4force1@gmail.com
3. How We Protect Your Data
3.1 Encryption
All data is encrypted in transit and at rest (using Supabase standards).
3.2 Access Control
Only authorized personnel have access to sensitive data.
3.3 Audit Logs
We log all critical activities to prevent misuse.
3.4 AI Monitoring
In future versions, AI will help flag suspicious logins or unusual behavior.
4. Data Security Measures
- Secure Infrastructure: We use Supabase's enterprise-grade security infrastructure
- Regular Backups: Your data is backed up regularly to prevent loss
- Secure Authentication: Multi-factor authentication and secure login processes
- Data Minimization: We only collect data necessary for app functionality
5. Your Data Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Restrict data processing
6. Data Breach Response
In the unlikely event of a data breach:
- We will notify affected users within 72 hours
- We will take immediate steps to secure the breach
- We will cooperate with relevant authorities
- We will provide regular updates on the situation
7. Third-Party Services
We use trusted third-party services that comply with international security standards:
- Supabase: Database and authentication (SOC 2 Type II compliant)
- Analytics: Anonymized usage analytics for app improvement
- Cloud Storage: Secure file storage with encryption
8. International Data Transfers
Your data may be processed in countries outside Nigeria. We ensure appropriate safeguards are in place to protect your information during such transfers, in compliance with applicable data protection laws.
9. Data Retention Schedule
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion |
| Usage Analytics | 24 months |
| Support Communications | 36 months |
| Inactive Accounts | 12 months |
10. Contact Us
For data-related inquiries, security concerns, or to exercise your data rights:
Email: fit4force1@gmail.com
Subject: Data Security Inquiry
🔒 Security Commitment
We are committed to maintaining the highest standards of data security and privacy. Your trust is important to us, and we continuously work to improve our security measures.